AirTight C-75 Guide d'installation télécharger pdf (Page 24)

C-75 Installation Guide 24

6. C-75 Troubleshooting

Following are the troubleshooting guidelines for C-75.

Symptoms Diagnosis Solution

Wi-Fi: any

Ethernet: fast blink

Power: solid orange

The device did not

receive a valid IP

address via the

DHCP.

Ensure that the DHCP server is on and available on the

VLAN/subnet to which the device is connected. If the device

still fails to get a valid IP address, you can reboot it to see if

the problem is resolved.

The Ethernet cable is

loose. The device is

probably

disconnected from

the network.

Ensure that the Ethernet cable is connected.

Wi-Fi: any

Ethernet: slow blink

Power: solid orange

Unable to connect to

the server

Ensure that the server is running and is reachable from the

network to which the device is attached. If there is a firewall

or a router with ACLs enabled between the device and the

server, ensure that the traffic is allowed on UDP port 3851.

Use the server IP-based discovery and ensure that you have

correctly entered the DNS name, wifi-security-server, on

the DNS server. Also, ensure that the DNS server IP

addresses are either correctly configured on the , or are

provided by the DHCP server.

It is also possible that the AP is unable to connect to the

server because it has failed to authenticate with the server.

In this case, an 'Authentication failed for ' event is raised on

the server. Refer to the event for recommended action.

1 2 ... 19 20 21 22 23 24 25

Pas de commentaire

AirTight C-75 Guide d'installation Page 24